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Offshore Pioneer
How Covansys CEO,
Raj Vattikuti takes the
Risk out of Global Delivery
SmartBusiness Journal
Oct. 2005
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Overview |
About Covansys
Headquartered in Michigan, Covansys Corporation (a CSC company)
is a global consulting and technology services company specializing in
industry-specific
solutions, strategic outsourcing and integration services. Clients
gain competitive advantage by leveraging our unique delivery capability
to achieve rapid deployment, world-class quality and reduced costs.
Covansys is well known in application maintenance and development outsourcing
in the healthcare, financial services, retail and distribution, manufacturing,
telecommunications and high-tech industries.
Founded in 1985, Covansys now has more than 8,400 consultants
and employees worldwide. Covansys was one of the first U.S.-based IT
services companies
to establish offshore facilities in India, and is a pioneer in seamlessly
integrating offshore capabilities into its offerings. Two of the company's
three wholly owned development centers in India are assessed at Level
5 in SEI CMM®, all three are ISO 9001:2000 certified and
assessed at Level 5 in PCMM®, and five global facilities
are BS7799-2:2002 certified.
Covansys has maintained a strong clientele base
with approximately 90 percent recurring business. Our professional
heritage bridges the largest ‘Old
World’ legacy systems and the New Economy’s leading-edge
web applications.
We have six international delivery centers and 21 national offices,
generating revenues of $434.1 million in 2005.
Our Focus
Through our in-depth vertical expertise in Financial Services,
Healthcare, Life Sciences, Retail and Distribution, Manufacturing,
Telecommunications
and High-Tech Industries, we harness our strong domain and technology
competence to identify business problems and deliver the right solutions
to our clients. Our flexible onsite, offsite, and offshore delivery model
lends itself to a full spectrum of outsourcing services – from
application maintenance and development to legacy modernization and complete
technology outsourcing, including data-center operations.
The Financial Services Industry forms a major share of our business
portfolio spanning a cross-section of financial services including securities,
capital markets, portfolio and asset management, banking and insurance.
Our clients include top global brands in the financial services business.
Covansys meets their challenges and rules for corporate governance, accountability,
disclosure, independent research and transparency.
Our Service Offerings
Application Development & Maintenance – Covansys’ rich
heritage in application maintenance and development outsourcing (AMD/O)
allows us to develop and integrate the solutions required to efficiently
and cost-effectively manage high volume transaction-based business processes.
Our state-of-the-art IT outsourcing services rely on more than a decade
of audited quality processes, our own worldwide network and infrastructure,
and highly qualified professionals in place to reduce risk and operating
costs, while improving quality.
Independent Verification & Validation Services – To give our
clients an unbiased opinion on issues related to software, we offer Independent
Testing services.
Our testing, verification and validation methodologies are customized
for various industries to ensure usability and interoperability of software
applications and systems. One of the prime objectives of this service
offering is to reduce defects across a SDLC process.
Infrastructure Services – We offer end-to-end
infrastructure services by leveraging our unique global delivery methodology.
Our clients benefit
from our flexible infrastructure management model that is consistent,
predictable and cost-effective.
Packaged Application Services – We have alliances
with leading packaged software organizations that cover ERP, SCM, CRM
and EAI. Our
in-depth vertical expertise adds more value to product implementation,
upgrades, customization and support-related assignments we undertake.
Our clients approach us for product evaluation, selection and implementation
services to ensure reduced cost of ownership, quicker returns and lower
risks.
Product Engineering – Covansys partners with clients to handle
large product development activities. Our ability to meet the clients’ product
development related needs leads to shorter concept-to-market lifecycle,
IP protection, reduced cost of ownership and enhanced innovation.
Systems Integration – For more than two decades,
Covansys has helped clients to seamlessly integrate diverse systems,
applications and platforms.
Organizations approach us to minimize risk, leverage IT investments,
and in the process, to ensure smooth and productive functioning of the
IT infrastructure.
Business & Knowledge Process Services – Covansys
manages back-office business processes, analytical services and transactions
on behalf of
its clients.
Our Success
Our true differentiator – An in-depth understanding
of technologies, best practices required for building complex enterprise
applications,
strong subject matter expertise, an excellent track record in ramping
up and down quickly, and managing large projects sets us apart from our
competitors.
Covansys supports this claim with our investment in a global
technology group that spans across our world-wide operations. This group
provides
technical leadership for our delivery teams, ensuring that applications
are architected and developed for robustness, performance and maintainability,
while adhering to industry-standard guidelines.
Covansys follows some of the highest IT industry’s international
quality standards. Two of the company’s three wholly owned development
centers in India are assessed at Level 5 in SEI-CMM®, all three are
ISO9001:2000 certified and assessed at Level 5 in SEI-PCMM®,
and five delivery centers are rated BS7799;2:2002. In addition, Covansys’ proprietary
next-generation methodology, COSMO (Covansys Offsite
Success Model of Operation), is the encapsulation of our best practices
using multi-site
project execution and is the underlying reason behind the ‘best
in class’ status.
Covansys global teams are committed to quality and are made up of thousands
of highly skilled professionals encompassing a broad range of technology
disciplines. We stand ready to support enterprises and to help resolve
the toughest challenges that our clients face. Our global teams are motivated,
dedicated and are driven to achieve and excel, allowing Covansys clients
to experience continued state-of-the-art IT services for decades to come.
In a recent survey, jointly conducted by Business Today, Mercer HR Consulting
and TNS, Covansys India was ranked among the top 10 companies
to work for in India. The rating was based on the information from HR Metrics,
Employee Satisfaction levels through surveys, live feedback from key
external stakeholders and a review of HR processes and systems.
Success Stories
- A Fortune 100 wholesale distribution company was spending 75
percent of its IT budget on maintenance support. Our offshore delivery
capabilities turned that ratio upside down. Today, 75 percent of the
company's IT expenses are spent on new development and improved IT service
delivery.
- An American brand-name clothing retailer reduced its application
maintenance costs by over 30 percent and substantially improved its
service quality
levels by utilizing our offshore development centers.
- A major Fortune 100 financial services company turned to Covansys to
develop and implement a financial product. This product was successfully
rolled out in 38 countries in just over four months.
- A major international banking company turned to Covansys to develop
a banking application server to cover the entire portfolio of loans and
deposits. This multi-lingual system was implemented in record
time.
- For a leading Healthcare Services Provider, we transitioned 69 applications
in multiple technologies to offshore and achieved steady state
in 12-16 weeks.
- For a large US-based HR consulting company, for whom we provide PeopleSoft
customization and implementation services, we improved the onsite/offshore
mix from 38:62 in 2002 to 12:88 in 2005.
- For a large US Specialty Retailer for whom we provide core application
production support, we improved the onsite/offshore mix
from 45:55 in 2000 to 24:76 in 2005.
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