Taking the Cost Out of Claims

ClaimConnect Online offers property and casualty insurers an alternative solution for providing new claims processing functionality to their users. In today’s marketplace, the high cost of licensing and implementing a comprehensive claims system, including software, hardware, and IT personnel, prevents many carriers from taking advantage of new technology in claims processing. For this reason, many carriers are looking into cost effective alternatives, including Application Service Providers (ASPs).

Due to current economic conditions, the financial advantages of fixed-cost hosting, remote access, and promises of greater attention to maintenance, security, and customization have become very attractive. Application hosting provides a unique, cost-effective way to provide new technology and claims processing tools to your claims handlers.

ClaimConnect Online offers all of the functionality of our ClaimConnect system without the added costs and challenges associated with bringing in a new mission-critical application.

System Highlights

Coupled with FirstConnect Online, our first notice of loss intake system, ClaimConnect Online provides:

• Full multi-line claims processing including:
  • Reserves
  • Payments
  • Diary
  • Log notes
  • Correspondence
  • Recoveries
• Custom interface development for policy verification
• Online management reports
• Claim Inquiry – Web-based access to claims status for non-claims personnel; an excellent tool for agents, underwriters, and management

Benefits of Application Hosting

• Significant savings
  • No hardware, software licenses, or applications to purchase and maintain
  • Minimal reliability on internal information technology resources
• Users have access to a continuously enhanced application
  • Ongoing maintenance, upgrades, and customization
  • Speed to market – the equipment, application, and expertise is already in place
• By outsourcing application management, carriers can focus on their core business functions
• Flexibility to quickly employ new technologies

For more information, contact us.