IT outsourcing has grown rapidly from the early 1970's through the client/server revolution and into the Internet age. This growth has occurred while IT has evolved from focusing on IT reduction (hardware, software and staff) to IT Expansion and IT Access - driven by the Internet revolution. The economic realities of today dictate that IT needs to focus not only on IT Access - including virtual marketplaces, supply chain integration and Web-to-Enterprise Integration (WEI^SM) - but accomplish IT Access while reducing cost and improving service levels. All this needs to be done while also demonstrating the Business Value of IT. This is where outsourcing comes in. Strategic IT outsourcing has the goal of increasing the Return on Assets (ROA) of an IT organization's capital investment, as well as maximizing operating income through outsourced application maintenance and development. The savings from these efforts can be used to fund top-line initiatives like supply chain and Web-to-Enterprise Integration.

What functions are typically outsourced?

Companies may choose to outsource the entire information technology function within their organization, or components within IT.

Although Covansys has capabilities to address the entire continuum, we have been providing application outsourcing services since the founding of the company in 1985.

The diagram below outlines the scope of AMD and typical activities/functions that are performed as part of a strategic partnership with our clients:

It always comes down to results. Covansys has nearly two decades of providing AMD services to its clients. We leverage our SEI CMM level 5 India facilities in nearly every case that enables us to:

• Deliver Immediate cost savings
• Access thousands of highly skilled project management and technologists around the globe
• Leverage proven quality processes

We leverage our structured and proven four-phased approach to AMD to deliver these results:

• Phase One: Planning and Initiation
  
  • Project planning
    
  • Project organization
    
• Phase Two: Knowledge Acquisition
  
  • Knowledge Transfer
    
  • Implement maintenance procedures
    
  • Maintain all change requests on-site
    
  • Simulate off-site operation within the team
    
• Phase Three: Off-Site Transition
  
  • Move severity three and four errors off-site
    
  • Fine-tune tracking and reporting procedures
    
  • Review/update procedures, skills and resources
    
  • Host visits to maintenance site by customer
    
• Phase Four: Steady-State Operations
  
  • Complete transition
    
  • Ongoing status reporting
    
  • Monitor and improve performance
    
  • Plan for restructuring and re-engineering

The bottom line:

If you are looking for a way to reduce expense while not compromising quality or service, look to Covansys. We offer the best of both worlds: cost-effective solutions, without any of the issues you may fear when you outsource.

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